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@NetHome
@NetHome, a leading Japanese broadband Internet provider, has selected ILOG JRules to be a key component of its new customer service management system for its high-speed Internet services.
@NetHome offers high-speed Internet, media and IP telephone services to cable companies throughout Japan. The company chose JRules because it needed a more flexible system to cope with the frequent changes occurring in customer data records and agreements, and to speed up the introduction of new services as well as to provide more personalized customer service plans.
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AbaXX Technology AG
Rated as one of the top 100 emerging technology companies in Europe by Tornado Insider, more than half of abaXX Technology's business comes from the financial services industry. Its abaXX E-Business-Suite, designed using ILOG JRules and ILOG JViews, serves customers that include Dresdner Bank and Landesbank Württemberg.
Graphic process modeling for e-business
ILOG JRules and ILOG JViews for Workflow were integrated into the E-Business-Suite in just a few months. Ready-to-use libraries and powerful APIs ensured rapid development and deployment, saving time and money. The components' open, object-oriented architectures allowed abaXX to fully customize online systems to individual needs.
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Adobe Systems Incorporated
Adobe LiveCycle Workflow links platform components to connect people, systems and business processes. ILOG JRules adds flexibility to document-centric processes by facilitating the creation of documents dynamically. It also adds deeper functionality for defining the policies inside processes.
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Aeroports de Paris
Aeroports de Paris' SAIGA application manages resources at the Orly and Charles de Gaulle international airports. ILOG Solver and its C++ optimization engine generate optimal solutions, which can be further refined through an ILOG Views-based interface. Employing a distributed architecture based on ILOG Server and ILOG Rules, the system allows users to monitor execution and react to events in real time. Since October 1997, SAIGA's intuitive, user-friendly application environment has reduced planning time and increased efficiency at both airports.
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Amadeus Germany
Offering the right holiday tour can be a real challenge. Using ILOG JRules, Amadeus Germany has built an effective solution for travel agencies throughout Germany. Its Amadeus Destino system matches customers with tours, providing real-time information from more than 65 tour operators in Germany and Austria. The system offers everything needed to sell a holiday package, including direct booking, and reduces manual mistakes.
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AT&T Corp.
AT&T Corporation is one of the largest communications companies in the world, offering a wide range of services to businesses, consumers and government. ILOG optimization engines are helping AT&T business customers quickly select the very best locations for their telemarketing centers by examining a wide range of data. The software has addressed a variety of telemarketing applications from order processing to account management, helping a broad scope of industries make the best decisions.
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Bank of the West
Bank of the West, one of the nation's 25 largest banks, is automating its commercial loan origination process with ILOG JRules, a key offering in ILOG's Business Rule Management System (BRMS) product line.
Using ILOG JRules, Bank of the West is creating a more efficient loan review and approval process, reducing the time required for credit reviews to one day, and improving regulatory compliance. The new system is also expected to ease credit administrators' workload and reduce operational costs.
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China Everbrite Bank
China Everbrite Bank has chosen to use ILOG JRules for its automated loan and credit decisioning platform. Using ILOG JRules, the new system automates the pre-qualification and underwriting and frees staff from manually performing these tasks while lowering the risk to the bank through better risk management. ILOG JRules ensures timely tracking of repayments, so the new system reduces losses from delinquent or delayed payments, contributing to the overall financial health of the bank.
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Citistreet
With ILOG JRules at the Helm, CitiStreet, one of the world's largest benefits outsourcing companies, has revamped its pension calculation system, cutting development time in half. With over 10 million plan participants, it is critical that pension plan calculations remain on target and be of high quality. CitiStreet's new JRules-based system simplifies the administrative process with a central and accessible repository for rules, allowing business analysts to create, edit, and deploy calculations quickly and easily, while maintaining quality.
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Commerzbank
Commerzbank, one of Europe's leading private sector banks, has chosen ILOG JRules to create a flexible new IT architecture for the development and deployment of Basel II-compliant rating applications. Commerzbank uses ILOG JRules to improve collaboration between IT staff and rating business experts, resulting in gains in productivity.
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Credit Agricole Asset Management
Crédit Agricole Asset Management uses ILOG JRules and ILOG CPLEX to provide customers with better investment recommendations. Combing ILOG CPLEX and ILOG JRules, CA improves decision making and enhances the quality of its investment advice. Improved customer service creates a unique competitive differentiator for the firm.
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Department of Veterans Affairs
Some 25 million US veterans and their families depend on the Veterans Health Administration (VHA). ILOG JRules is helping streamline services enrollment for the agency, part of the Department of Veterans Affairs. A new, centralized business rule repository will facilitate cross-agency collaboration. Hospitals, state employees, and clinical providers will gain access to real-time patient eligibility and benefit information.
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Digital Insight
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Dillinger Hutte GTS
Dillinger Hutte GTS implements steel production plans using business rules written and deployed with ILOG JRules. Employed in 16 production lines at Dillinger Hutte's rolling mill plant, ILOG JRules powers a new application called Buchungsserver. Planners can adjust and fine-tune processes and production steps in real time, achieving better quality and faster response to changes in supplies, orders and plant schedules.
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District of Columbia
Now, District of Columbia residents can go online to see whether they qualify for healthcare programs. The District's Interview for Benefits service is improving medical care and reducing costs, thanks to ILOG JRules automation. Nontechnical staff can capture complex eligibility criteria using business rules written with a natural language. JRules simplifies and accelerates business rule maintenance, improving service.
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eBay
ILOG JRules helps eBay enhance marketing promotions and improve response time across product categories. eBay has standardized on ILOG JRules across several applications. This creates a unified platform for managing transaction-related rules on the eBay site, shortening implementation of software updates. With JRules, eBay creates an even better user experience, improving time-to-market of its products and services.
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EIG (Economical Insurance Group)
For over one hundred thirty years, Canadians have relied on The Economical Insurance Group (EIG), one of Canada's leading insurance companies, for fair and fast service. Now EIG is stepping into the future with a next-generation automated underwriting system powered by ILOG JRules. The new system provides the improved accuracy, speed, and consistency needed to stay ahead in the ever-changing insurance industry, while reducing costs. ILOG JRules offers ease of use, a centralized repository, and higher pass-through rates, making it easy for business users to create and modify rules while minimizing reliance on the system.
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EMC Documentum
ILOG is EMC Documentum's preferred business rule technology provider. Combining ILOG JRules with the EMC Documentum BPM product suite solution, business users can make policy changes within any BPM application -- without IT assistance. The result is faster response to customer demands, regulations and competitive threats.
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Fannie mae
Fannie Mae, one of the leading financial services companies serving the American home mortgage industry, uses ILOG's business rules management solution to help increase the flexibility and agility of the company's automated underwriting system, Desktop Underwriter (DU®). ILOG's Business Rules Management System (BRMS) was integrated with DU in 2001 to help further automate the mortgage loan underwriting process. Integrating ILOG's business rules management solutions has helped Fannie Mae to deliver innovative business and technology solutions through DU.
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France Telecom
France Telecom is one of the world's leading telephone carriers, with operations in over 75 countries. Activities include wireline, wireless and Internet services. The company uses ILOG Views for graphical supervision of its network management system, resulting in instant identification of faults and alarms and fast, intuitive network supervision. Meanwhile, ILOG Rules is powering the company's short-message billing system for mobile phone customers, allowing the system to process real-time information like location and duration of call, number of recipients and success of transmission.
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Harrah's
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Hotwire
Hotwire®, a leading discount travel site, uses ILOG JRules to support its product pricing system. ILOG JRules enables Hotwire to expand revenue opportunities and improve business response times. By liberating business rules from database systems and centralizing them in ILOG JRules, Hotwire can access and modify pricing more quickly, while minimizing the need for new hardware purchases.
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Indra Sistemas
Indra Sistemas is Spain's leading information technology specialist, offering a variety of solutions and services for diverse sectors. Its Tramit@ Web portal allows the public to access government information and communicate with agencies. Indra uses ILOG JRules to manage the system's information flow, and the ILOG JViews Component Suite to build interactive interfaces.
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Industrial Bank of Korea
South Korea's premier financial institution, Industrial Bank of Korea uses ILOG JRules to provide product and service recommendations through the national Bancassurance System. Bancassurance allows traditional banks to recommend and cross-sell insurance products. With JRules, bank tellers, loan officers and other users can offer real-time advice to consumers.
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J.B. Hunt
J.B. Hunt is North America's third-largest logistics company. It depends on IT systems to meet contracts. The company used ILOG JRules to bring dispersed systems under one roof. Integrated companywide billing and payroll systems reduced workload and eased system security, updates and maintenance.
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Junta de Castilla y León
The regional government of Castilla y León, one of Spain's 17 autonomous regions, uses ILOG
JRules to facilitate the development, deployment and maintenance of the business rules governing the complex decisions in their central process management system, which automates Social Services' work and shortens its time for service delivery.
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LaFarge
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Nortel Networks Corporation
Nortel Networks is a global Internet and communications leader, serving telecom service providers and enterprises. ILOG visualization components provide rich, graphical operator interfaces for Nortel's optical network management systems. In addition, ILOG rule engines help Nortel's INM Broadband network management system deliver advanced alarm filtering and correlation. The highly intelligent ILOG engines can filter out more than 70% of alarms, dramatically reducing operator workload by eliminating unnecessary information.
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Oracle
Integrating ILOG JRules with Oracle BPEL Process Manager allows business users to create and edit policies from within Oracle business process management (BPM) applications. Users work in a familiar language, rather than relying on IT staff. Together, the products enable faster response to changing business environments and government regulations. They also enable faster response to competitive pressures.
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Orange PLC
Orange PLC operates the largest and fastest-growing digital mobile phone network in the United Kingdom, serving more than 8.3 million customers. ILOG visualization components are part of Orange's innovative real-time system that tests and troubleshoots network problems in the field. Orange also uses ILOG rule engines in a system that is able to process more than 50 million call data records daily, ensuring proper customer billing.
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Policy Studies Inc.
Policy Studies Inc. (PSI) works with state governments to help process health-care applications for children and pregnant women. To clear applications more quickly, PSI offers advanced software solutions that include the Child Health Administration Management Program System (CHAMPS). Powered by ILOG JRules, CHAMPS has cut application processing time by 50%.
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PSA Peugeot-Citroen
PSA Peugeot-Citroen is Europe's number-two automobile supplier. Peugeot-Citroen uses all three ILOG product families within its custom-designed production systems to reduce waste, improve throughput and, as a result, increase competitive advantage. ILOG optimization engines power systems used for car sequencing, creating optimized production plans, configuring cars and supervising production applications. Peugeot-Citroen also uses ILOG rule engines in its automated workflow application, and ILOG visualization as a graphical interface for monitoring production applications.
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QAD Inc.
ILOG JRules is helping QAD Inc. streamline and simplify its flagship enterprise resource-planning product suite, MFG/PRO. With JRules, MFG/PRO gains a flexible, reusable business rule-based foundation. Customers can easily customize business processes to meet specific needs and market demands. Creating and amending business rules to address changing requirements, users boost productivity and reduce costs.
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QXL
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Radian Group
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SavaJe
ILOG's Java graphics and business rule management (BRM) software are fully compatible with SavaJe OS, an emerging operating system developed by SavaJe Technologies. SavaJe allows developers to implement Java on handheld devices like mobile phones, personal digital assistants (PDAs) Web pads, game consoles and Internet appliances.
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Smart Trade Technologies
Smart Trade Technologies relies on ILOG JRules for agile trade-order management. Traders, asset managers, brokers and corporate clients can create and automate trading strategies with the smartTrade Trading Platform (STTP), powered by JRules. Users increase deal flows by better matching clients needs. As a result, investment banks and brokerage firms control capital costs while offering finer, more-reliable service.
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SOFTBANK BB
SOFTBANK BB is slashing time-to-market in half with help from ILOG. The company is using ILOG JRules to streamline a new billing system for its broadband service, Yahoo! BB. SOFTBANK selected JRules to simplify management of the complex billing system. Thanks to JRules, nontechnical users can take a direct role in creating and maintaining business rules.
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State of Minnesota
The State of Minnesota expects to save millions of dollars by using ILOG JRules to reduce processing time for insurance claims. A technology initiative will improve flexibility and decrease turnaround time for payment of unemployment insurance benefits. The new rule-based system is being built by BearingPoint, Inc. Reduced administrative expenses are expected, along with shorter processing cycles for unemployment claims.
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Taiping Life
Taiping Life is streamlining its underwriting process with ILOG JRules. As one of China's largest and fastest growing life insurance carriers, Taiping Life needed a way to improve efficiency without increasing the size of their order processing team. Since ILOG JRules was implemented into their system, more than 60 percent of new policy applications can be processed automatically, and overall processing time has been substantially reduced. Taiping Life can now expect zero processing mistakes, faster updating cycles, and increased productivity; while their customers can expect faster, more convenient and more personalized service.
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Telenor
Norway's largest telecommunications group, Telenor, is accelerating delivery times with ILOG JRules. FLOW 2.0, its new fulfillment system, was designed and deployed by Teleca OSS, a major Swedish telecom system integrator. Based on JRules, FLOW 2.0 will cut new-service delivery time by up to half for Telenor customers in Norway.
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Thames Water
Handling over 250,000 conveyancing requests annually, Thames Water needed a system to help prove its efficiency and cut costs. Thanks to ILOG JRules' centralized repository and easy-to-use interface, the utility has halved service time, drastically cut costs, and is capturing $2.5 million in revenue from improved billing.
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The Australian Hospital's Contribution Fund (HCF)
The Australian Hospital's Contribution Fund (HCF) has implemented ILOG Rules for .NET as a key component of its automated claims adjudication and payment system, thereby reducing the costs associated with handling, processing and settling claims.
With ILOG Rules for .NET, HCF has reduced the time required to evaluate and settle claims by about 30 percent, while automating fraud detection. In addition, it can now implement rule changes within days instead of weeks, and the number of people managing the claims system has been reduced from 10 people to only three, allowing HCF to re-deploy the experienced staff to other parts of the organization.
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Touring Assurances
Belgium insurance company, Touring Assurances, part of the AXA Group, has deployed ILOG JRules for its new automated underwriting system which is based on a Service Oriented Architecture (SOA) approach. The new BRMS-based underwriting system has helped the carrier achieve significant speed-to-market gains by being able to launch a new offer within ten days from what used to take one month. Moreover, they are able to implement rule changes within three days from what used to take approximately two weeks.
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TradeStone Software
TradeStone Software is a pioneering leader in collaborative e-sourcing software. ILOG JRules enhances its flagship e-sourcing product, SteppingStones. Combining SteppingStones and JRules allows manufacturers, retailers and other businesses to rapidly configure, maintain and change business processes. Increased agility allows global traders to better respond to business growth and other dynamic demands.
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Travelocity
Travelocity is enhancing its user experience and business response time with ILOG JRules. As one of the world's leading travel companies, Travelocity wanted to make its system more efficient and accessible to not only IT developers, but to business analysts and users as well. Travelocity will deploy ILOG JRules across its travel products and applications, ensuring faster product time-to-market and improved features for customers.
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TSYS
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Usha Communications Technology
Usha Communications Technology (Ushacomm) delivers operational support-services software solutions to communications service providers worldwide. ILOG's rule-based system lets Ushacomm's customers eliminate outside billing-system vendors, while allowing quick business-policy changes and improving profitability.
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Visa International
Visa International is the world's leading full-service payment network. Its IT and processing services subsidiary, Inovant, is the world's largest processor of financial transactions, with upgrades underway increasing capacity to 10,000 messages per second. When it is fully deployed, the ILOG rule engine will be used to automate portions of the new Web-based profile management system within Visa's huge VisaNet financial transaction processing system. ILOG engines will allow Inovant to better manage and maintain the business policies that support Visa's electronic interaction with its 21,000 member banks.
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Vitria
Vitria is a leading provider of business-process integration solutions for healthcare organizations. The company embeds ILOG JRules into its Vitria: BusinessWare business process integration platform. ILOG business rule management helps Vitria deliver a solution that reduces time-to-market for process changes, enabling more consistent decision-making, better exception handling and improved quality control through establishment of best practices.
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Vodafone Spain
Vodafone Spain is enjoying sales boosts by enhancing its customer loyalty and acquisitions programs with ILOG JRules. Relying heavily on promotions to support new customer growth and loyalty management programs, Vodaphone Spain uses ILOG JRules to centralize and manage different promotions in a single platform. Now Vodafone Spain's marketing teams have the tools to control promotions themselves, resulting in faster business response time to competitive pressures and improved operational efficiency.
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